Delivery & Returns
Before ordering suitcases and wheeled luggage
Compare the listed dimensions, pack format and compatibility with your requirements. No airline fit guarantee. Four spinner assemblies and one telescopic handle.
Checking the delivery address
For a Valistride order, review the recipient, street, apartment where applicable, city, region, postcode and country at the delivery step. No installation service is selected by the product planner.
The delivery amount in your bag
This shop currently calculates $5.95 delivery below $100 of goods and no delivery charge from $100. A change to quantity or product option updates the total before order review.
Inspecting and caring for your item
For Ridge 33 L Cabin Case: Wipe the shell with a damp cloth and dry. Clear grit from wheels; do not immerse or force an overfilled zipper. Inspect your own ordered listing’s included contents and keep the relevant packaging and product information while resolving a query.
Product and return questions
Use support@valistride.shop with the product name, option and order reference. Describe the issue with the actual suitcases and wheeled luggage received; do not include payment-card details. Applicable consumer rights remain unaffected.